Free Innovation Training Program

Using Generative AI at Work

Divided into short accessible videos, the course is designed to give you practical skills you can use to serve the public better.

• Introduction to GenAI: Master the fundamentals of Generative AI
• Public Sector Uses: Explore real-world cases where GenAI is improving government services
• Essential Tools: Master key GenAI platforms and how to use them in your work in government
• Security & Ethics: Learn best practices for protecting sensitive information while using GenAI
• Critical Perspectives: Understand key societal risks and opportunities created by AI

Building AI That Works: Implementation Strategies for Public Service

Through a combination of clear explanations, real-world examples, and practical guidance, the course covers key topics such as:

• Different AI approaches
• Selecting and scaling impactful AI projects
• Ensuring data quality
• Developing AI talent
• Navigating ethical considerations and risk management practices

By the end of the course, participants will have a solid foundation for confidently leading their organizations into the age of AI, harnessing its power to improve public services and decision-making while maintaining public trust and promoting responsible AI use.

What Works: Fast Field Scanning with AI

What Works: Fast Field Scanning with AI is designed to help public professionals accelerate the process of finding and implementing urgently-needed evidence-based solutions to public problems. The course teaches several important skills for public professionals, including:

• Researching, evaluating, and identifying what works 
• Getting smarter and faster from data using both documents and people
• Implementing new, innovative practices in your jurisdiction