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About the course

Using Generative AI at Work

This free, self-paced online course helps you integrate GenAI tools into your government work, enhancing public service delivery while managing risks responsibly.

What You'll Learn

Divided into short accessible videos, the course is designed to give you practical skills you can use to serve the public better.

  • Introduction to GenAI: Master the fundamentals of Generative AI
  • Public Sector Uses: Explore real-world cases where GenAI is improving government services
  • Essential Tools: Master key GenAI platforms and how to use them in your work in government
  • Security & Ethics: Learn best practices for protecting sensitive information while using GenAI
  • Critical Perspectives: Understand key societal risks and opportunities created by AI

Why Take This Course?

Join tens of thousands of learners taking Responsible AI for Public Professionals. 

In today’s digital age, understanding AI is essential for government professionals. Whether improving service delivery or enhancing decision-making, AI can help you tackle public challenges more effectively and ensure your work serves the public.

  • Hands-on Activities: Apply what you learn immediately with interactive exercises
  • Expert Insights: Benefit from a curriculum shaped by leading professionals across government, industry, and academia
  • Flexible Learning: Study at your own pace, with accessible materials
  • Professional Recognition: Earn a certificate upon completion to showcase your skills

PARTNER ORGANIZATIONS

Course Details

Designed for public professionals

At-your-own pace

Course contents are screen reader-friendly and all videos include English closed captions.

The course is in plain, non-technical language and available in English

No technical background required

The course is an hour and 45 minutes divided into 24 short videos

View the course curriculum

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This course consists of 2 parts:

Part 1 - Using Generative AI: Everyday Tools and Best Practices
Part 2 - Designing AI Policy, Projects, and Societal Impact

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This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.