Problem Definition

Human-Centered Design for Public Servants

Led by: Virginia Hamilton

  • Learn how involving "users" can help them better understand the nuances of the problem they are trying to solve
  • Learn how to conduct effective interviews 
Virginia Hamilton

Senior Fellow, The Burnes Center for Social Change

Format: Instructor-led

Date & Time: February 21, 2023, 3:00 PM ET

Duration: 90 minutes

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Join Virginia Hamilton in this 90-minute virtual training on Human-Centered Design, participants will learn how to use design thinking for public problem-solving. Participants will be given an overview of the five key phases of the human-centered design process - empathize, define, ideate, prototype, and test - and will learn strategies for using human-centered design to improve government services for those who most need them. To watch this recording enter the passcode: xzuFC8Z^

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