Problem Definition
Human-Centered Design for Public Servants
Led by: Virginia Hamilton
- Learn how involving "users" can help them better understand the nuances of the problem they are trying to solve
- Learn how to conduct effective interviews
Virginia Hamilton
Senior Fellow, The Burnes Center for Social Change
Format: Instructor-led
Date & Time: February 21, 2023, 3:00 PM ET
Duration: 90 minutes
Watch the recordingMore information
Join Virginia Hamilton in this 90-minute virtual training on Human-Centered Design, participants will learn how to use design thinking for public problem-solving. Participants will be given an overview of the five key phases of the human-centered design process - empathize, define, ideate, prototype, and test - and will learn strategies for using human-centered design to improve government services for those who most need them. To watch this recording enter the passcode: xzuFC8Z^
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