At-your-own pace online courses

Through videos, self-assessments and worksheets, we share practical lessons learned about improved ways of working, including:

• How to use new technologies responsibly
• How to define actionable problems
• How to use data and human-centered design
• How to design effective and equitable solutions
• How to learn what’s worked elsewhere
• How to forge powerful partnerships to implement change
• How to measure and scale what works

We share practical knowledge and lessons about human-centered design, including:

• The value of Human-Centered Design and how it can be applied to problems and opportunities in government
• Framing and scoping a problem with a human-centered lens
• Using frameworks like empathy interviewing, journey maps, How Might We statements and personas to define a problem and ideate solutions
• Prototyping and testing ideas to gather feedback and iterate

What Works: Fast Field Scanning with AI is designed to help public professionals accelerate the process of finding and implementing urgently-needed evidence-based solutions to public problems. The course teaches several important skills for public professionals, including:

• Researching, evaluating, and identifying what works 
• Getting smarter and faster from data using both documents and people
• Implementing new, innovative practices in your jurisdiction

Divided into short accessible videos, the course is designed to give you practical skills you can use to serve the public better.

• Introduction to GenAI: Master the fundamentals of Generative AI
• Public Sector Uses: Explore real-world cases where GenAI is improving government services
• Essential Tools: Master key GenAI platforms and how to use them in your work in government
• Security & Ethics: Learn best practices for protecting sensitive information while using GenAI
• Critical Perspectives: Understand key societal risks and opportunities created by AI

Through a combination of clear explanations, real-world examples, and practical guidance, the course covers key topics such as:

• Different AI approaches
• Selecting and scaling impactful AI projects
• Ensuring data quality
• Developing AI talent
• Navigating ethical considerations and risk management practices

By the end of the course, participants will have a solid foundation for confidently leading their organizations into the age of AI, harnessing its power to improve public services and decision-making while maintaining public trust and promoting responsible AI use.

Instead of long lectures, this online course consists of ten short modules which will serve as brief introductions to different aspects of open justice. These ‘mini-lectures’ of ten minutes each are combined with interviews with leading practitioners from around the world who are collecting the data, conducting the analysis, creating the apps, and building the movement that helps us all to better know and assert our rights.

Via hands-on activities and demos that are consistent with guidance provided by the American Bar Association, these courses explore how AI is transforming the legal profession and how lawyers and their offices can responsibly use AI to better serve the public. 

Want to offer these courses to your team for Continuing Legal Education (CLE) credit? Partner with InnovateUS to add live modules that fulfill your state's requirements.