How Government Adapts: Learning from Community Experience

This moderated discussion examines how governments use interviews, focus groups, community listening sessions, observations, case studies, and stakeholder engagement to better understand program performance, community experiences, and implementation challenges. Speakers will discuss how qualitative information supports adaptive management, strengthens public trust, demonstrates community value, and improves government responsiveness.

The session also explores practical uses of AI tools to assist with transcription, coding, theme extraction, summarization, and synthesis of public feedback while maintaining ethical and transparent evaluation practices.