Artificial Intelligence

Designing Rider Experience: Human-Led Service Improved Through AI-Supported Tools

Led by: TBD

This workshop examines how transit teams use AI to enhance rider-facing services, including real-time information, multilingual communication, and accessible digital tools. The session emphasizes human-centered design, practical governance, and continuous feedback as foundations for improving rider experience.

This workshop is part of an InnovateUS Series called Public Transportation
View more workshops from Public Transportation
TBD

TBD

Format: online

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