Artificial Intelligence
From Policy to Practice: Pennsylvania’s Pilot with ChatGPT in Government
Led by: Harrison McRae
What happens when over 175 public employees—from different roles, backgrounds, and levels of experience—get the chance to test out ChatGPT at work? Pennsylvania’s statewide pilot program offers a rare, behind-the-scenes look at how generative AI can support real public sector challenges.
In this workshop, we’ll share key lessons from the Commonwealth’s ChatGPT Enterprise Pilot.
Whether you’re just curious or already experimenting with AI, this session offers practical insights on how to responsibly introduce generative AI in government — and what it takes to make it work for everyone.
- Learn how employees across departments used ChatGPT to save time and improve their work
- Learn the biggest benefits (and barriers) to using AI in government — from trust and accuracy to privacy and adoption
- Learn real examples of how AI helped staff become innovation engines, bureaucracy hackers, and stronger communicators
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