Making Sense of Data: Statistics, Patterns, and Evidence
You don't need to be a statistician to work effectively with data, but you do need to understand what the numbers can and cannot tell you. Learn how to interpret common statistics, percentages, rates, comparisons, charts, and trends using public sector examples.
Practice using AI to help analyze data, identify patterns, and create visualizations. Learn how to check the results and recognize common problems, including inappropriate comparisons, poor-quality or biased data, confusion between correlation and causation, misleading visualizations, and AI-generated analyses that appear convincing but are not supported by the evidence.
Tool and opportunity: Use AI to support analysis, identify patterns, and visualize data.
Risk and responsibility: Check the data, methods, and AI-assisted analysis before accepting the results or drawing conclusions.
Amplify: Mastering Public Communication in th…Coming UpCommunicating in a Fragmented Media Landscape: Reaching Audiences Across Platforms and Echo Chambers
A press release, a press conference, the local paper, a public meeting. That used to be the whole job. Now your residents are split across newsletters, podcasts, group chats, and short-form video, sorted by algorithms into audiences that never overlap, and a g…
Democratic and Public AI: Practical Strategie…Coming UpWhat is Public and Democratic AI and Why it Matters
A growing set of efforts argues that the public should have a more direct stake in how AI systems are built and overseen. This idea travels under several names, public AI and democratic AI among them. At its core, this idea calls for greater public involvement…
AI Insourcing and the Government Product Mode…Coming UpFrom Projects to Products
Explore how public agencies can shift toward a product mindset focused on continuous improvement, user needs, and measurable public outcomes. You will learn what product management looks like in government and how teams can use feedback, data, and iteration to…
Worker-Centered AI Adoption in the Public Sec…Coming UpBuilding AI With Your Workforce: Workers as Co-Designers
Even with trust and governance in place, many agencies still design and deploy AI tools without ever bringing frontline workers into the actual development process. This closing workshop explores what it looks like to go a step further: treating workers not ju…
Amplify: Mastering Public Communication in th…Coming UpExplaining AI: How Communicators Can Explain What Their Agency Is Doing with AI
Your agency is probably already using AI to process applications, flag fraud, or route services. Most residents don't know. When they find out, they'll have three questions: Who's accountable? Can it be wrong? What happens to my data? The communicators who can…