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Artificial Intelligence

Towards Deep Listening: Rethinking Public Engagement Through Generative AI

Led by: Eric Gordon

  • Understand the importance of rethinking public engagement strategies in the context of trust deficits within public-serving institutions
  • Gain practical knowledge of utilizing generative AI tools for "deep listening" practices, including processing large data sets, providing multilingual feedback, and enhancing transparency and accountability in government processes
  • Explore real-world use cases to envision the potential applications of AI-enabled public engagement practices while also addressing and mitigating potential harms associated with these technologies
Eric Gordon

Professor of Civic Media at Emerson College and director of the Engagement Lab

Format: Instructor-led

Date & Time: May 14, 2024, 2:00 PM ET

Duration: 60-minutes

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