AI Insourcing and the Government Product Model
November 4
9, 17, December 4 and 10, 5 sessions
About the Series
AI is changing how government builds. Tasks that once required lengthy procurements and expensive custom software can increasingly be designed, prototyped, and improved by public-sector teams using AI. This series explores how agencies can move beyond buying technology to building digital products and services that better meet the needs of residents. Participants will learn when to buy, when to build, how to collaborate and organize teams, governance, and procurement practices for an era in which AI makes it possible to create and continuously improve public services from within government.
AI Insourcing and the Government Product Mode…Coming UpAI Changes: Buy vs. Build
Explore how AI is changing the economics of government technology and what that means for buy-versus-build decisions. You will learn how to assess when to purchase commercial tools, when to build internally, and when to combine both approaches to create servic…
AI Insourcing and the Government Product Mode…Coming UpFrom Projects to Products
Explore how public agencies can shift toward a product mindset focused on continuous improvement, user needs, and measurable public outcomes. You will learn what product management looks like in government and how teams can use feedback, data, and iteration to…
AI Insourcing and the Government Product Mode…Coming UpThe Rise of the Citizen Developer
AI is expanding who can help build and improve government services. Policy experts, analysts, program managers, and frontline staff can now use AI-enabled tools to prototype applications, automate routine workflows, and solve operational problems that once req…
AI Insourcing and the Government Product Mode…Coming UpBuilding High-Performing Product Teams
AI-enabled services are not built by technology teams alone. Strong public-sector products require collaboration across product, design, engineering, procurement, policy, legal, program, and service delivery teams — each bringing knowledge that helps ensure th…
AI Insourcing and the Government Product Mode…Coming UpScaling Government Innovation
Many public agencies are experimenting with AI, but the harder work begins after a promising pilot. To create lasting public value, governments need ways to measure impact, sustain digital services, share what works, and build the internal capacity to keep imp…