Artificial Intelligence
Leading with Confidence: Helping Your Team Navigate AI in Public Service
Led by: Neil Kleiman
As AI tools rapidly enter the public sector landscape, public managers are being called to lead their teams through change—whether they are already experimenting with these tools or just beginning to explore their potential.
This workshop is designed for public managers who are ready to bring clarity, confidence, and a human-centered approach to the use of AI in government. Whether you’re already championing these tools and facing team hesitancy, or you’re personally unsure about where to start, this session will offer practical strategies for introducing GenAI thoughtfully, setting clear expectations, and supporting a culture of responsible innovation.
Led by Neil Kleiman, Professor at Northeastern University and Faculty Director of InnovateUS, this session will help public managers balance enthusiasm with caution, opportunity with accountability—and turn curiosity into action.
- Learn frameworks for introducing AI in a way that aligns with public service values and team goals
- Learn approaches for addressing hesitancy, building trust, and encouraging experimentation within teams
- Discuss how to set guardrails, use policies, and accountability structures that support safe, responsible use of AI
- Learn the presentation of an AI project planning tool
Other workshops in the Artificial Intelligence collection
Artificial Intelligence
Governing and Funding Public AI: Standards, Oversight, and Sustainable Investment
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State and Local Pathways to Building and Buying Public AI
March 25, 2026
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The Public Option: Rethinking AI Infrastructure for the Common Good
March 18, 2026
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How Governments Are Buying AI Now: Opportunities, Risks, and Leverage
March 4, 2026
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