AI for Impact 
The Rise of the Citizen Developer
AI is expanding who can help build and improve government services. Policy experts, analysts, program managers, and frontline staff can now use AI-enabled tools to prototype applications, automate routine workflows, and solve operational problems that once required specialized technical support.
In this workshop, you will explore how public agencies can support citizen developers while maintaining the governance, training, and oversight needed to innovate responsibly. You will learn how AI fellowships, internal support models, and cross-functional collaboration can help agencies turn staff expertise into practical service improvements.
Learning Goals
Learning Goals
By the end of this workshop, participants will be able to:
- Identify opportunities for nontechnical staff to use AI-enabled tools to improve workflows and services.
- Apply governance and support practices that help citizen developers innovate responsibly.
- Evaluate training, fellowship, and collaboration models that build internal AI capacity.
Scaling Government Innovation
Building High-Performing Product Teams
From Projects to Products