Innovation Mindset
Avoiding the Government Communication Trap
Led by: Jamie Kimes & Terry Rubin
As a government employee, it can be easy to fall into these common communication traps: using too much program, technical, or role-specific jargon, being unclear on what you want your audience to take away, firehosing your audience with lots of information that's impossible to digest.
This session will help government employees translate complex, jargon-filled communication into clear, engaging, and compelling messages. You'll learn tools to simplify your content, avoid information overload, and communicate better with government stakeholders, such as colleagues, agency leaders, constituents, and elected officials. By the end, you'll be able to break down complex topics and deliver results-driven messages that align with your goals. These skills will boost your ability to drive projects forward and achieve better outcomes.
- Identify and eliminate communication barriers
- Apply techniques to organize and present complex information in digestible portions that avoid overwhelming your audience
- Develop structured approaches to ensure your communications align with project goals and drive desired outcomes
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