Empowering Public Professionals with AI

A Guide to Responsible and Efficient Use of Generative Tools

This video shows you how to get started with using Generative AI tools, including Bard, Bing, and ChatGPT, in your work as public sector professionals.


The free 13 minute hands-on tutorial provides an introduction on how to use Generative AI to work more efficiently, while improving governance, community engagement, and responsiveness to residents.


You will learn how Generative AI can help write memos, translate legalese and government-speak into plain English, and summarize meetings. With interactive examples, the video is designed encourages you to experiment with these emerging tools. The video is narrated using “synthetic media,” an AI system that generates video. The presenter is an avatar based on a real (paid) human. 

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What the Heck is ChatGPT? How Generative AI Will Impact Government

In this 90-minute virtual training, participants will understand and discuss AI tools, experiment with them, and become more confident in how they work. We will review key AI use cases for government and explore how generative AI might shape government in the future. Bring the questions you have, the rumors you heard, and join others in an informative and lively talk.

May 25, 2023

2:00 PM ET

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Frequently Asked Questions about Generative AI

  1. What is Generative AI?
    Generative AI is a type of artificial intelligence that uses machine learning algorithms to generate new data based on existing data. It can create new images, videos, music, and even text that are similar in style and content to the original data.

  2. How does Generative AI work?
    Generative AI uses neural networks to analyze and learn from large amounts of data. It then uses this knowledge to create new data that is similar to the original data. This process is called training the model.

  3. What are some examples of Generative AI?
    Some examples of Generative AI include creating realistic images of people, generating new music based on existing songs, and creating new text that is similar in style and content to existing text.

  4. What are the benefits of Generative AI? 
    Generative AI can be used to create new content quickly and efficiently, without the need for human input. It can also be used to generate new ideas and insights based on existing data.

  5. What are the risks of Generative AI?
    Generative AI can be used to create fake images, videos, and text that are difficult to distinguish from real ones. This can be used to spread misinformation and manipulate public opinion.

  6. How is Generative AI different from other types of AI?
    Generative AI is different from other types of AI, such as supervised and unsupervised learning, because it focuses on creating new data rather than analyzing existing data.

  7. How is Generative AI used in industry?
    Generative AI is used in a variety of industries, including entertainment, advertising, fashion, and healthcare. It can be used to create new content, design products, and analyze medical data.

  8. Can Generative AI be used for malicious purposes?
    Yes, Generative AI can be used for malicious purposes, such as creating fake news and propaganda, or impersonating individuals online.

  9. How can we ensure that Generative AI is used ethically?
    To ensure that Generative AI is used ethically, it is important to develop guidelines and regulations for its use. This can include ensuring that the data used to train the model is representative and unbiased, and that the generated content is clearly labeled as artificial.

  10. What is the future of Generative AI?
    The future of Generative AI is likely to involve more advanced algorithms and models that can create even more realistic and complex content. It may also involve new applications in fields such as robotics and virtual reality.

    *The FAQs have been created with the help of generative AI.

Have Questions?

Have a question or feedback on how we can better support public service professionals navigating Generative AI? Want to share how you are using AI in your workplace? Write to us below and we'll respond and update our FAQ. 

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