Innovation Mindset

Power to the Public: Making Government Work Through People-First Innovation

Led by: Tara Dawson McGuinness

Understand the three foundational principles: design, data, delivery can be combined to solve public problems
Analyze real-world examples of how these principles have transformed public services (from ending homelessness, to rat abatement to improving uptake of benefits)
Address ethical challenges, including privacy concerns and equitable access to resources
Workshop hosted in collaboration with the Oregon Agile Community of Practice

Tara Dawson McGuinness

Founder and Executive Director, New Practice Lab

Format: Instructor-led

Date & Time: February 27, 2025, 2:00 PM ET

Duration: 90-minutes

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What if government services were designed to truly meet the needs of the people they serve? This workshop, led by Tara Dawson McGuinness, co-author of Power to the Public: The Promise of Public Interest Technology, dives into a groundbreaking framework for improving public systems through a blend of technology, design, and empathy. Whether you’re grappling with challenges in healthcare, education, housing, or social services, the strategies explored in this session will equip you to deliver better, more impactful results.

Drawing on real-world case studies and practical examples, the workshop unpacks three transformative concepts:

1. Problem-Centered Thinking: Explore how understanding challenges through the lens of those affected can uncover root causes and illuminate more effective solutions. Learn how to identify and align stakeholder needs while keeping equity at the forefront.

2. Data-Driven Approaches: Discover how ethical, real-time data collection and analysis can provide actionable insights to optimize resources, reduce inefficiencies, and improve decision-making. We’ll discuss the importance of maintaining privacy, fostering transparency, and addressing potential biases in data usage.

3. Iterative Design: See how prototyping, testing, and refining solutions can lead to sustainable improvements. This process involves embracing failure as a step toward success and engaging in continuous learning to ensure long-term effectiveness.

Through an engaging mix of interactive discussions and case studies, such as improving access to social programs and creating streamlined service delivery systems, you’ll see how these principles have been successfully applied in various public sector contexts.

This workshop isn’t just about theory—it’s about action. Participants will leave with practical tools and strategies to apply these concepts in their own organizations, helping to create services that are more equitable, efficient, and responsive to the communities they serve.