Workshop Series
Series bring together thematically connected, one-hour, live, online sessions with expert faculty to to help you dive into timely public-sector topics.
Register NowHappening this Summer

Reimagining the Public Contact Center
Public call centers are one of the most important and sometimes overlooked parts of government service delivery.

Elephants in the AI Room
Addressing displacement, accessibility, energy and the environment — the most requested “tough questions” about AI.

The Results Lab: Evidence in Motion
State and local governments increasingly collect large amounts of program, operational, and community data, yet many agencies still struggle to translate that information into continuous improvement, adaptive management, and better public outcomes. At the same time, government leaders and program managers are under growing pressure to demonstrate the ongoing value and worthiness of their programs to elected officials, funders, community stakeholders, and the public, often in rapidly changing political, fiscal, and operational environments.This three-part series focuses less on technical evaluation methods alone and more on how government leaders and program managers can use data, evidence, community feedback, and AI-supported insights to strengthen decision-making, demonstrate program value and relevance in real time, adapt programs over time, and improve service delivery. The series combines practical frameworks, real-world government examples, and moderated discussions with practitioners using these approaches across state and local government settings.

The Prompting Lab
A weekly, hands-on practice lab led by public-sector AI leaders, using real prompts and real challenges across platforms to build practical skills.

Ideas in Action
The series brings together timely conversations on leadership, technology, service delivery, organizational design, and governance, always grounded in the realities of public sector work.
Coming up in Fall
Fall 2026 Schedule
Benchmarking AI
Learn how to assess whether AI tools improve outcomes, strengthen services, and deliver public value over time.

AI and Energy
Examine the energy and environmental challenges and opportunities of AI-related infrastructure and public-sector uses of AI.

Procurement
Build practical skills to leverage AI to improve competitiveness, effectiveness, and efficiency in procurement.

Public Health
Introduces public health leaders and practitioners to policies, tools, and skills to improve the health and well-being of our communities.

Predictive AI
Examine when using predictive AI can improve public-sector decisions, when it falls short, and what safeguards responsible use requires.

Legal Practice
Explore responsible uses of AI in government legal work, including research, drafting, document review, compliance, and policy analysis.

Worker-Centered AI Adoption in the Public Sector
Learn how to engage workers as partners in AI adoption to improve implementation, governance, and public outcomes.

AI Insourcing and the Government Product Model
Explore how governments can build, improve, and govern digital products using AI and stronger internal capacity.

Amplify: Mastering Public Communication in the AI Age Series
Build clear, credible, and accessible communication strategies for explaining public programs, services, and AI use.

Agentic AI
Learn what AI agents are, how they can support government operations and public service delivery, and their responsible use.

Public HR Professionals
Use AI to responsibly support hiring, onboarding, workforce planning, and talent management while protecting fairness and human judgment.

AI and Cybersecurity
Learn the security challenges posed by the use of AI in government and public-facing settings and how to reduce vulnerabilities.

The Prompting Lab
A weekly, hands-on practice lab led by public-sector AI leaders, using real prompts and real challenges across platforms to build practical skills.

Ideas in Action
The series brings together timely conversations on leadership, technology, service delivery, organizational design, and governance, always grounded in the realities of public sector work.
Recorded

Mastering Public Communication in the AI Age Series
Amplify equips public-sector professionals with clear, credible communication skills through expert workshops and coaching for the AI era and beyond.

Prediction, Automation, and Decision Making with AI
Learn when new forms of automation, analysis and prediction work and when they don’t and how to tell the difference. Co-hosted with Princeton CITP.

Most requested: Leadership Skills
These workshops highlight leading InnovateUS speakers and provide practical insights, lessons, and core guidance tailored to public sector challenges.

Practical Strategies for Buying and Building Public AI
Understanding what “public AI” is, why it matters, how governments build it, and practical strategies to ensure independence and avoid vendor lock-in.

Opening Data for AI Innovation
How to improve data accessibility and interoperability to support responsible AI development while safeguarding privacy, security, and public trust.

AI and Human Services: Innovating to Serve People Better
Applying AI to enhance benefits delivery, case management, and service design, emphasizing ethical use, equity, and improved outcomes for all.

AI for Smarter Procurement
How AI can streamline public procurement — from drafting RFPs and analyzing bids to monitoring contracts, ensuring fairness, transparency, and efficiency.

Building Better City Services
This three-part UX Practices and Talent series is designed to help city government leaders understand how user experience (UX) practices can improve the way public services are designed and delivered.

Foundations of Leadership: Leading Teams, Change, and Public Impact
Join Anita McGahan for a five-session series designed to help public professionals strengthen the foundations of collaboration so they can work more effectively with colleagues and achieve better outcomes with less friction. Across the sessions, participants will explore practical strategies for building trust, improving coordination, and navigating the interpersonal and organizational challenges that often make teamwork harder than it needs to be.

AI for Public Sector Legal Professionals
Applying AI to legal work and attorney general functions responsibly and effectively.

AI and Public Transportation
Exploring AI’s role in improving transit operations, safety, planning, and customer experience.

Human-Centered Design
Applying design thinking to public challenges, including examples of AI-assisted service design.

Data Analysis and Visualization with AI
Using AI to clean, analyze, and visualize public data for evidence-based decisions.

AI and Energy
The energy footprint of AI, sustainability and efficiency strategies, and implications for public policy.

Law Enforcement
AI for Law Enforcement provides practical guidance on using AI to enhance public safety, reduce crime, and promote fairness. This free virtual workshop series for law enforcement and public safety professionals builds foundational knowledge and best practices for responsible AI deployment in policing.

AI for Literacy Achievement
AI for Literacy Achievement AI brings together recorded workshops on how educators, public professionals, communities, and caregivers can use AI to support stronger literacy outcomes. These sessions explore practical ways AI can help expand access to reading support, personalize learning, strengthen educator capacity, and better identify where students need help. Designed for people working to improve literacy achievement, especially for children who have been underserved by traditional systems, this collection offers real examples, clear strategies, and grounded conversations about how to use emerging technology responsibly and effectively.

Using AI for Digital Accessibility
Leveraging AI-assisted tools to evaluate and improve accessibility in public digital services.

Democratic Engagement for the AI Era
Learn how to design effective and efficient AI-enhanced citizen engagement that translates public input into meaningful outcomes.

Innovating in the public interest
Innovating in the Public Interest is a six-part workshop series, in partnership with the Pi-Squared Initiative, focused on helping public sector professionals collaborate effectively with private organizations. Participants learn practical strategies for identifying partners, aligning goals, and building scalable, mission-driven collaborations.

The Prompting Lab
A weekly, hands-on practice lab led by public-sector AI leaders, using real prompts and real challenges across platforms to build practical skills.

Ideas in Action
The series brings together timely conversations on leadership, technology, service delivery, organizational design, and governance, always grounded in the realities of public sector work.