Solution Identification
Applying Trauma-Informed Design to Improve Government Services
Led by: Rachael Dietkus
- Develop an understanding of trauma-informed care principles and their relevance to designing services within government and public sectors
- Learn practical steps for implementing a trauma-informed approach in service design, focusing on key concepts such as ensuring safety, building trust, and empowering individuals
- Gain insights from real-life case examples to illustrate the application of trauma-informed care principles, with a particular emphasis on considering cultural, historical, and gender-related factors in service design
Rachael Dietkus
Founder, Social Workers Who Design
Format: Instructor-led
Date & Time: June 13, 2024, 2:00 PM ET
Duration: 90 minutes
Watch the recordingMore information
Join us for this 90-minute virtual workshop with Rachael Dietkus, a licensed clinical social worker-designer and trauma-informed design expert currently working with the United States Digital Service and the founder of Social Workers Who Design. This workshop is designed for individuals and teams working in government and public sectors, focusing on using trauma-informed care principles to improve how services are designed, delivered, and offered. It highlights the importance of understanding trauma, especially among groups that have faced historical neglect or discrimination. The session provides essential knowledge and practical steps for applying a trauma-informed approach in designing services. The workshop will include real-life case examples that help participants learn and use six key ideas of trauma-informed care: ensuring safety, building trust, working together, empowering individuals, giving people choices, and considering cultural, historical, and gender-related matters.
Other workshops in the Solution Identification collection
Solution Identification
Applying the Opportunity Solution Tree Framework in Government to Drive towards Better Outcomes
August 8, 2024
Solution Identification
Applying Trauma-Informed Design to Improve Government Services
June 13, 2024
Solution Identification
Redesigning Organizations: Moving Towards Collaborative Decision-Making
January 18, 2024
Solution Identification
What Works? Using Tools to Find Solutions to Public Policy Problems
November 14, 2023
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