Artificial Intelligence

Measuring Impact of AI-Enhanced Engagement

Led by: Tiago Peitxoto , Claudius Lieven & Beth Simone Noveck

Learn how to evaluate whether AI-powered participation actually solves real problems and improves people's lives. Move beyond measuring inputs (how many people participated) and outputs (how much feedback was collected) to assess whether the engagement led to better solutions—reduced homelessness, improved public health outcomes, more effective climate action, or stronger community resilience. Explore frameworks for connecting participation activities to measurable problem-solving results. Discover methods for tracking both quantitative improvements (service delivery metrics, policy effectiveness) and qualitative changes (community capacity, social cohesion). Address the critical challenge of demonstrating that inclusive engagement doesn't just feel good but actually produces better outcomes for the issues communities care most about.

  • Learn how to evaluate whether AI-powered participation actually solves real problems and improves people's lives
  • Explore frameworks for connecting participation activities to measurable problem-solving results
  • Discover methods for tracking both quantitative improvements (service delivery metrics, policy effectiveness) and qualitative changes (community capacity, social cohesion)
Tiago Peitxoto

Senior Public Sector Specialist, World Bank

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Claudius Lieven

Project Manager, Hamburg DIPAS

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Beth Simone Noveck

Founder of InnovateUS and Chief AI Strategist, New Jersey

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Format: online

Duration: 60-minutes

Register for free

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