Implementation

Giving and receiving feedback

Led by: Anita McGahan

Most of us do not like getting formal performance feedback. Most of us also do not like giving it. There are many reasons why, including especially the amplification of the organization’s needs above those of each of us as individuals, and the difficulty of communicating effectively.

How can a dreaded feedback meeting be turned into a good experience? We’ll begin by looking at the needs of the person receiving the feedback. What kinds of information are truly useful? What are the barriers for the person under evaluation that make a feedback meeting hard to take? We will then turn to the person who gives the feedback. How can someone who is in this spot create an environment in which the individual truly benefits from worthwhile insights?

We will draw on recent research that suggests some answers to these questions. This research also offers insights on ways that an individual can benefit more than customarily occurs.

Participants will:

Understand the common barriers that make performance feedback difficult to give, receive, and use effectively.
Identify what kinds of feedback are most helpful to recipients and how to create conditions that make feedback easier to hear and act on.
Learn practical strategies for delivering and engaging with feedback in ways that support growth, clearer communication, and stronger performance.

This workshop is part of an InnovateUS Series called : Foundations of Leadership: Leading Teams, Change, and Public Impact

Click here to view all workshops from this series

Anita McGahan

Senior Research Scientist, The Burnes Center for Social Change

View bio

Format: online

Date & Time: May 18, 2026, 12:00 PM ET

Duration: 60 minutes

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