How Not to Buy Stupid AI: A Practical Guide to Evaluating AI Products and Tools
Santiago Garces, Chief Information Officer, City of Boston
Aleksandra Korolova, Assistant Professor of Computer Science and Public Affairs, Princeton University
Prompting Lab Office Hours: Bring your AI Question
Deborah Stine, Founder and Chief Instructor, Science and Technology Policy Academy
Effective Use of Social Media: Storytelling, Trust, and Institutional Brand
John Wihbey, Director of the AI-Media Strategies Lab (AIMES Lab) & Associate Professor, Northeastern University
Pearl Gabel, EVP - Creative and Content, Moxie Strategies; former Digital Director for State of NJ; former Director of Video for NYC
Introducing Grantwell: Using AI for Municipal Technical Assistance
Quentin Palfrey, Director of Federal Funds and Infrastructure Office of Massachusetts Governor Maura Healey
Anjith Prakash Chathan Kandy, AI for Impact Fellow, The Burnes Center for Social Change
Using AI to Understand Public Sentiment
Eyal Feder-Levy, Co-founder and CEO, Zencity
Wietse Van Ransbeeck, Co-founded and CEO, Go Vocal
Prompting Lab Office Hours: Bring your AI Questions
Jorge Valens, Innovation Manager at the Miami-Dade County IT, Florida
Beyond Yes And - Navigating Polarities for Government Innovation
Michael Baskin, Chief Innovation Officer, Montgomery County, Maryland
Kyle Paterson, Director of Organizational Effectiveness, City of Boise, Idaho
Human-Centered AI: What Happens When AI Is Built With Families, Not Just for Them
Sofía Bosch Gómez, Assistant Professor in the Department of Art + Design and Fellow at the Burnes Center for Social Change, Northeastern University
Anirudh Dinesh, Research Fellow, The GovLab
AI for Product Management: Hands-On Prompting for Government Teams
Ray Bell, AI/ML Product Director, State of Maryland
Regulating Algorithms: What Governments Around the World Are Doing—and What Public Servants Should know
Mihir Kshirsagar, Tech Policy Clinic Lead, Princeton University
Luca Cominassi, Lawyer, AI advisor, Barcelona Supercomputing Center and Public AI Fellow, MetaGov
Explaining Public Service: Strategies for Clear, Credible Communication
Jill Abramson, Distinguished Professor of Practice and Senior Fellow, The Burnes Center for Social Change
Max Stier, President and CEO, Partnership for Public Service
From Expertise to Impact: A Practical Guide to Informing and Influencing Policy
Deborah Stine, Founder and Chief Instructor, Science and Technology Policy Academy
Prompting Lab Office Hours: Bring your AI Question
Davyd Smith, IT Director, Colorado Governor’s Office of Information Technology (OIT)
Systems for Success: Rewiring Agencies to Deliver at Speed and Scale
Stephanie Pollack, Senior Fellow at the MIT Mobility Initiative
Telling Public Stories with Data
John Wihbey, Director of the AI-Media Strategies Lab (AIMES Lab) & Associate Professor, Northeastern University
Lee Rainie, Director, Elon University's Imagining the Digital Future Center
Reimagining Public Institutions: Rethinking Leadership for Organizational Transformation
Christian Bason, Co-founder, Transition Collective and former Chief Executive, Danish Design Center
Using Generative AI to Improve Everyday Workflows for Public Professionals
Deborah Stine, Founder and Chief Instructor, Science and Technology Policy Academy
Prediction Isn’t Intelligence: How Predictive Models Really Work in Government
Arvind Narayanan, Professor at Princeton University & Director of the Center for Information Technology Policy
Rebecca Cai, Chief Data Officer, State of Hawaii
Welcome to the Prompting Lab: A Practice Space for Public Sector AI Use
Harrison McRae, Director of Emerging Technologies, Commonwealth of Pennsylvania
Davyd Smith, IT Director, Colorado Governor’s Office of Information Technology (OIT)
Effective Communication for the Public Good
Jill Abramson, Distinguished Professor of Practice and Senior Fellow, The Burnes Center for Social Change
Congressman Brian Baird, Founder and Chair, National Museum and Center for Service
After 101: Building Confidence and Capability with Generative AI
Nicholas Wolfe, Business Analyst II at the Colorado Governor's Office of IT
AI Governance Innovations: 2025 Reflections & the 2026 Roadmap
Christian Napier, Director of AI, Division of Technology Services, State of Utah
Rebecca Cai, Chief Data Officer, State of Hawaii
Deliberating with the Public: Democratic Engagement Series Wrap up
Beth Simone Noveck, Founder of InnovateUS and AI Advisor, NJ Innovation Authority
Audrey Tang, Cyber Ambassador and former Minister of Digital Affairs, Taiwan
Co-Creating with the Multi-Lingual Communities
Anirudh Dinesh, Research Fellow, The GovLab
Sofía Bosch Gómez, Assistant Professor in the Department of Art + Design and Fellow at the Burnes Center for Social Change, Northeastern University
Thinking Like a Reporter — What Makes News
Listening to the Public with AI
Beth Goldberg, Head of Research and Development, Jigsaw
Ben Peterson, Executive Director, Bowling Green City-County Planning Commission
Strategic Storytelling in the Public Sector
Jill Abramson, Distinguished Professor of Practice and Senior Fellow, The Burnes Center for Social Change
Michael Kimmelman, Founder and editor-at-large of Headway and architecture critic of The New York Times
Building a Better Conversation: The Engaged California Model
Micah Weinberg, Nonresident Scholar, Carnegie Endowment for International Peace
Jeffery Marino, Director, Office of Data and Innovation, State of California
Facial Recognition: Applications, Risks, and Limits
Mihir Kshirsagar, Tech Policy Clinic Lead, Princeton University
Ask Me Anything: Inviting, Summarizing and Responding to Public Comments
Bill Zipse, Supervising Forester, New Jersey Forest Service
Michael A. Livermore, Professor of Law, University of Virginia School of Law
AI-Assisted Writing: Lessons from the Field
John Wihbey, Director of the AI-Media Strategies Lab (AIMES Lab) & Associate Professor, Northeastern University
Luciana Herman, Communications Consultant, Lecturer in Law Stanford University
What Gets Measured Gets Done: Unlocking City-Level Health Data for Smarter Decisions
Neil Kleiman, Professor, Northeastern University & Faculty Director, InnovateUS
Samantha Breslin, Program Supervisor, NYU City Health Dashboard
Solving Problems with the Public
Aline Muylaert, Co-Founder & Regional Director Benelux, Go Vocal
Karin Juhl, Development Consultant, Hillerød Kommune, Denmark
Smarter AI Procurement: Lessons, Pitfalls, and Tools for Public Sector Leaders
Neil Kleiman, Professor, Northeastern University & Faculty Director, InnovateUS
Thomas Gilbert, Founder and CEO, Hortus AI
Citizen Assemblies and AI
Claudia Chwalisz, Founder and CEO, DemocracyNext
Danielle Allen, Director of the Allen Lab for Democracy Renovation, Harvard Kennedy School
Predictive Policing and Algorithmic Bias
Mihir Kshirsagar, Tech Policy Clinic Lead, Princeton University
BIAS: Understanding and Undermining its Operation in Humans and in the Technology We Create
Jennifer Eberhardt, Professor, Stanford University
By the People, For the People, With the People – Design for Government
Amira Boland, Chief of Staff, New America New Practice Lab
Smart Data, Fair Cities: Evidence-Based Approaches to City Management
Sonita Singh, President and CEO, I-STARRT
Defining Problems with the Public
Claudius Lieven, Project Manager, Hamburg DIPAS
AI 101 for Communicators — What You Need to Know
John Wihbey, Director of the AI-Media Strategies Lab (AIMES Lab) & Associate Professor, Northeastern University
Hiring Reform with Humans at the Center: Lessons from St. Louis and San Francisco
Shifra Goldenberg, Chief Program Officer, Work for America
Krizia Lopez, Vice President, Government Innovation, Work for America
A Model for State Government “Operators” - Colorado’s Governor’s Office of Operations
Jesse Marks, Director of Operations and Cabinet Affairs, Office of Governor Jared Polis
Emily Miller, Deputy Director of Operations & Cabinet Affairs, Office of Governor Jared Polis
Welcome to Amplify — Strategy, Skills, and The Stakes of Public Communication Today
John Wihbey, Director of the AI-Media Strategies Lab (AIMES Lab) & Associate Professor, Northeastern University
Jill Abramson, Distinguished Professor of Practice and Senior Fellow, The Burnes Center for Social Change
Stakeholder Engagement in AI Implementation
Michael Navin, Principal Court Management Consultant, National Center for State Courts
AI in Police Operations
Patrick Poulin, Inspector, Royal Canadian Mounted Police Cybercrime Unit
Shane Evangelist, Chief Executive Officer, NeoGov
Designing Smarter Engagement with AI
Beth Simone Noveck, Founder of InnovateUS and AI Advisor, NJ Innovation Authority
Dane Gambrell, Research Fellow, The GovLab
AI Policy Development
Peter Lambrinakos, Director of Public Safety Program & Artificial Intelligence Centre of Excellence, uOttawa Professional Development Institute
Different AI Horses for Different Courses: Matching Tools to Purpose
Greta Ríos, Co-Executive Director, People Powered
Nikhil Kumar, Resource Manager, People Powered
Leveraging Artificial Intelligence to Enroll in Federal and State Benefits
Alister Martin, Senior Fellow, The Burnes Center for Social Change
Beyond Translation: Human-Centered Language Access with AI
Barbara Niveyro, Bilingual Content Design Lead, Office of Innovation for the State of New Jersey
Ruthie Nachmany, Product Manager, Office of Innovation for the State of New Jersey
Why Public Engagement?
Beth Simone Noveck, Founder of InnovateUS and AI Advisor, NJ Innovation Authority
Danielle Allen, Director of the Allen Lab for Democracy Renovation, Harvard Kennedy School
AI in Action: Use Cases and Capabilities in Law Enforcement
Luis Tomlinson, Unit Head of the Communication Infrastructure Unit, New Jersey State Police
Ergin Orman, Detective Sergeant First Class, Internet Crimes Against Children Unit, New Jersey State Police
Human in the Loop: Keeping People at the Center of AI
Sonita Singh, President and CEO, I-STARRT
AI Fundamentals for Public Safety
Mark Genatempo, Senior Fellow, Rutgers University Miller Center on Policing and Community Resilience
Future-Ready Government: Building Resilience Across State and Public Agencies
Dan Chenok, Executive Director, IBM Center for The Business of Government
UX in Government: How to Hire, Build Skills, and Grow Capacity
Cindy Phan, UX Engagement Lead, U.S. Digital Response
Keith Wilson, Talent Engagement Manager, US Digital Response
From Bureaucracy to Vitality: Transforming Public Organizations
Michele Zanini, Co-founder, Management Lab
Avoiding the Government Communication Trap
Jamie Kimes, Founder, The Idea Garden
Terry Rubin, Co-founder and Owner, The Professional Communicators
Chatbots in Public Service: Responsible Design and Use
Vance Ricks, Teaching Professor, Northeastern University
How to Ensure Successful AI Adoption: Making Vendors Accountable and Trustworthy
Thomas Gilbert, Founder and CEO, Hortus AI
Making Homelessness Rare and Brief: Lessons from the Built for Zero Backbone Strategy
Melanie Lewis Dickerson, Deputy Chief Program Officer, Community Solutions
Designing AI with Humans in Mind: Insights on Inclusion, Productivity, and Strategy
Jamie Kimes, Founder, The Idea Garden
Josh Martin, Former Chief Data Officer, State of Indiana
Community Engagement for Public Professionals: Communicating Scientific and Technical Information to Policymakers and the Public
Making Digital Services Accessible- Why Inclusive Design Matters for Everyone
Joe Oakhart, Principal Software Engineer, Nava
AI Regulation Across Borders: Who’s Setting the Rules—and Why It Matters
Vance Ricks, Teaching Professor, Northeastern University
Community Engagement for Public Professionals: Surveys
Deborah Stine, Founder and Chief Instructor, Science and Technology Policy Academy
Building Better Access: Portland’s GenAI Pilot for Smarter Permitting Appointments
Hilaire Brockmeyer, Interim Business Solutions Division Manager, City of Portland, Oregon
Cristy Rowley, UX Researcher, US Digital Response
Leading Through Reform: Strategies to Engage Complex Teams
Malena Brookshire, Executive Steering Committee member, NextWave Federal Finance Leadership Program
Community Engagement for Public Professionals: Focus Groups
Deborah Stine, Founder and Chief Instructor, Science and Technology Policy Academy
Community Engagement for Public Professionals: Interviews
Deborah Stine, Founder and Chief Instructor, Science and Technology Policy Academy
Generative AI for Public Sector Communicators: Tools, Ethics, and Best Practices
John Wihbey, Director of the AI-Media Strategies Lab (AIMES Lab) & Associate Professor, Northeastern University
Community Engagement for Public Professionals: Overview
Working Together, Better: Using Behavioral Science to Strengthen Team Dynamics
Erin Britton, Senior Advisor and Head of Capacity Building, BIT Americas
Jonathan Vayness, Associate Advisor, BIT Americas
AI for Family Advocacy and Learning: Making Individualized Education Plans Accessible
Sofía Bosch Gómez, Assistant Professor in the Department of Art + Design and Fellow at the Burnes Center for Social Change, Northeastern University
Innovating in the Public Interest: Scaling
Anita McGahan, Senior Research Scientist, The Burnes Center for Social Change
Teaching with AI – Real Stories from the Classroom
Jessica Medeiros, English Teacher, Clarksville-Montgomery County School System, TN
Matt Jones, Special Education Teacher, Suffern Central School District, NY
Should You Be a Public-Sector Leader?
Seth Harris, Former Acting Secretary of Labor, Former Deputy Assistant to the President, Professor and Senior Fellow
AI and the Future of Public Education – A Briefing for State and Local Leaders
Ashley McBride, Digital Learning Initiative Consultant, North Carolina Department of Public Instruction
Michael Lubelfeld, Superintendent, North Shore School District 112
Innovating in the Public Interest: Growing
Anita McGahan, Senior Research Scientist, The Burnes Center for Social Change
From Vision to Implementation: AI for Principals and School Boards
Jordan Smith, Subject Coordinator for Educational Technology, Artificial Intelligence, and Innovation, Anglophone East School District in New Brunswick, Canada
Tony Howard, Principal, Jacksonville North Pulaski School District, AR
Leading with Confidence: Helping Your Team Navigate AI in Public Service
Neil Kleiman, Professor, Northeastern University & Faculty Director, InnovateUS
Cómo Redactar una Política de IA Generativa para tu Jurisdicción (How to Write a Generative AI Policy for Your Jurisdiction)
Santiago Garces, Chief Information Officer, City of Boston
AI Prompts Unleashed: Transforming the Effectiveness and Efficiency of Your Policy Analysis, Program Evaluation, and Community Engagement
Deborah Stine, Founder and Chief Instructor, Science and Technology Policy Academy
Governing Through Uncertainty: Using Data, Digital Tools, and Generative AI to Strengthen Public Service
Neil Kleiman, Professor, Northeastern University & Faculty Director, InnovateUS
Lamar Gardere, Executive Director, The Data Center
Innovating in the Public Interest: Learning and Pivoting
Anita McGahan, Senior Research Scientist, The Burnes Center for Social Change
Navigating Tech Governance in 2025: Policy, Procurement & AI
Cassandra Madison, Executive Director, Center for Civic Futures
Josiah Raiche, Chief Data and AI Officer, State of Vermont
Reading Together with AI: Tools for Parent-Led Learning
Lizzie Jones, Program Director, The Learning Agency
Innovating in the Public Interest: Innovating Organizationally
Anita McGahan, Senior Research Scientist, The Burnes Center for Social Change
Diseño de Servicios Públicos y el Uso Estratégico de la IA Generativa (Public Service Design and the Strategic Use of Generative AI)
Sofía Bosch Gómez, Assistant Professor in the Department of Art + Design and Fellow at the Burnes Center for Social Change, Northeastern University
Lessons in Human-Centered Design in Government: The Cancer Moonshot Story
Kara Fitzpatrick, Director of Experience Design, Obama White House
From Policy to Practice: Pennsylvania’s Pilot with ChatGPT in Government
Harrison McRae, Director of Emerging Technologies, Commonwealth of Pennsylvania
Smart Literacy Instruction: Using AI and Speech Recognition to Teach Reading
Cas Burns, Program Associate, The Learning Agency
Making Tech Procurement Easier: A Simple Tool to Improve Government Solicitations
Waldo Jaquith, Government Delivery Manager, U.S. Digital Response
Kate Drummond, UX Designer, U.S. Digital Response
Starting with Curiosity: A Beginner’s AI Guide for Public Servants
Jamie Kimes, Founder, The Idea Garden
Caleb Williams, Founder & Principal, dataPIG
Innovating in the Public Interest: Winning Early
Anita McGahan, Senior Research Scientist, The Burnes Center for Social Change
Diseño participativo de servicios públicos con apoyo de inteligencia artificial (Co-Creating Public Services with AI Assistance)
Sofía Bosch Gómez, Assistant Professor in the Department of Art + Design and Fellow at the Burnes Center for Social Change, Northeastern University
Innovating in the Public Interest: Getting Started
Anita McGahan, Senior Research Scientist, The Burnes Center for Social Change
Del Big Data a la IA: Liderazgo para una transición digital responsable en el sector público (From Big Data to AI: Responsible Public Digital Transformation)
Santiago Garces, Chief Information Officer, City of Boston
Reading Challenges Revealed: AI Innovation in Dyslexia Assessments
Lizzie Jones, Program Director, The Learning Agency
Opportunities for Practical Federalism
Charles Keckler, Professor, Northeastern University
Reimagining Public Institutions: Rethinking Leadership for Organizational Transformation
Christian Bason, Co-founder, Transition Collective and former Chief Executive, Danish Design Center
Reading Out Loud, Growing Strong: AI Tools for Fluency Development
L. Burleigh, Data Analyst, The Learning Agency
Building Inclusive Climate Resilience with Human-Centered Design in Government
Elham Ali, Researcher at Beeck Center for Social Impact and Innovation, Georgetown University
Jorge Valens, Innovation Manager at the Miami-Dade County IT, Florida
Ending Homelessness Together: Leveraging Data and Collaboration for Lasting Solutions
Adam Ruege, Director of Strategy and Evaluation, Community Solutions
Beth Sandor, Chief Program Officer, Community Solutions
Understanding, Identifying, and Addressing Administrative Burden
Luke Hydrick, Senior Methods Advisor, BIT Americas
Lila Tublin, Content Writer, BIT Americas
Power to the Public: Making Government Work Through People-First Innovation
Tara Dawson McGuinness, Founder and Executive Director, New Practice Lab
Interactive Reading Intelligence: Personalizing Reading Comprehension with Language Models
Perpetual Baffour, Research Director, The Learning Agency
From Plans to Preparedness: Using GenAI as a Practice Partner in the Public Sector
Michael Baskin, Chief Innovation Officer, Montgomery County, Maryland
Executing Change Part 2: Applying the Results Framework
Steve Kadish, Former Chief of Staff, Governor Charlie Baker
Adopting the Product Model in the Public Sector: Putting Outcomes First in Government IT
Lynn Overmann, Executive Director, the Beeck Center for Social Impact + Innovation at Georgetown University
Ann Lewis, Former Director of Technology Transformation Services (TTS), U.S. General Services Administration (GSA)
Gaming the Reading Gap: Gamified AI Tools for Literacy Development
L. Burleigh, Data Analyst, The Learning Agency
Executing Change Part 1: Introduction to the Results Framework
Steve Kadish, Former Chief of Staff, Governor Charlie Baker
The Role of Academic Impact Labs for Public Innovation: Stories of AI Innovation from Stanford's RegLab
Daniel Ho, Professor, Stanford Law School
Adopting the Product Model in the Public Sector: Introduction to the Product Model
Lynn Overmann, Executive Director, the Beeck Center for Social Impact + Innovation at Georgetown University
Ann Lewis, Former Director of Technology Transformation Services (TTS), U.S. General Services Administration (GSA)
Implementing AI Responsibly in the Public Sector: Insights from Colorado’s AI Case Inventory and Pilot
Davyd Smith, IT Director, Colorado Governor’s Office of Information Technology (OIT)
Jamie Kimes, Founder, The Idea Garden
Understanding and Shaping Organizational Culture: A Guide to Driving Change
Alexander Shermansong, InnovateUS Visiting Fellow
Writing Smarter with AI: Digital Assistants for Enhanced Reading and Writing
Perpetual Baffour, Research Director, The Learning Agency
Better Government for All: A Practical Introduction to Entity Resolution with AI
Jeff Jonas, Founder and CEO, Senzing
Michael Cowden, Senior Director of Solutions Engineering, Code for America
Scaling AI Adoption in the Public Sector: Lessons from Utah’s Journey from Pilot to Implementation
Christian Napier, Director of AI, Division of Technology Services, State of Utah
Jake Windley, Artificial Intelligence Analyst, State of Utah
Bridging the Talent Gap: Recruiting and Integrating Tech Talent in Government
Keith Wilson, Talent Engagement Manager, US Digital Response
Equity Analysis for Public Policy and Programs
Deborah Stine, Founder and Chief Instructor, Science and Technology Policy Academy
Accessing AI Safely: Setting up an AI “Sandbox”
Dave Cole, Chief Innovation Officer, The State of New Jersey
Naman Agrawal, Director of Engineering, New Jersey Office of Innovation.
Planning for Success: A Behavioral Science Approach to Implementation
Emily Cardon, Director, BIT US
Gabriela Saade, Advisor, BIT US
Crisis Engineering for Public Officials
Marina Nitze, New Practice Lab Fellow, New America
Carla Geisser, Former SRE lead, Google + US Digital Service
Data Storytelling and Visualization
Elad Meshulam, Head of Creative Lab, IMF; Adjunct Professor, Georgetown University
Alisha Tukol, Service Design Officer, IMF’s Creative Lab
Conducting Effective and Equitable Community Engagement
Sofía Bosch Gómez, Assistant Professor in the Department of Art + Design and Fellow at the Burnes Center for Social Change, Northeastern University
What Artificial Intelligence Can Do, What It Can’t, and How to Tell the Difference
Arvind Narayanan, Professor at Princeton University & Director of the Center for Information Technology Policy
Beth Simone Noveck, Founder of InnovateUS and AI Advisor, NJ Innovation Authority
Driving Uptake of Government Services Through Human-Centered Marketing and Communication
Katie Fiore, Director of Strategy for the Communication & Engagement Lab, New Jersey Office of Innovation
Industry Series: Protecting the Digital Frontier: Lessons in Cybersecurity from the Public Sector
Veronica Pugin, Manager of Strategic Programs, Okta
Chike Aguh, Former Chief Innovation Officer at the US Department of Labor & Senior Fellow at The Burnes Center for Social Change
Executing Change and Delivering Results
Steve Kadish, Former Chief of Staff, Governor Charlie Baker
Data Quality and Management for the Public Sector
Rebecca Friedman, Data Platform Services Practice Leader, IBM
Tony Vachino, Chief Intelligent Automation and Data Strategist, IBM Federal
Best Practices for Responsibly Using Generative AI and Overcoming Ethical Risks and Societal Challenges
Beth Simone Noveck, Founder of InnovateUS and AI Advisor, NJ Innovation Authority
Policy Analysis for Public Professionals
Deborah Stine, Founder and Chief Instructor, Science and Technology Policy Academy
A State-Based Approach Generative Artificial Intelligence: Learning from New Jersey
Chris Rein, Chief Technology Officer for the State of New Jersey
Public Engagement and Institutional Listening Through Generative AI
Eric Gordon, Professor of Civic Media at Emerson College and director of the Engagement Lab
Nigel Jacob, Emeritus Co-Founder, Boston Mayor's Office of New Urban Mechanics
Private Innovation in the Public Interest: Moving Beyond Corporate Engagement to Sustained Initiatives
Anita McGahan, Senior Research Scientist, The Burnes Center for Social Change
Private Innovation in the Public Interest: Turning Problems into Opportunities for Corporate Engagement
Anita McGahan, Senior Research Scientist, The Burnes Center for Social Change
How to Bring Tech and AI Talent into Government
Jennifer Anastasoff, Founder and Executive Director, Tech Talent Project
Cassandra Madison, Executive Director, Center for Civic Futures
Developing an Ethics Ecosystem for AI and Big Data
John Basl, Associate Director, Northeastern University Ethics Institute
Private Innovation in the Public Interest: Triumphs and Disasters When Public Agencies Engage with Companies
Anita McGahan, Senior Research Scientist, The Burnes Center for Social Change
How (and Why!) to Form New Collaborative Relationships to Tackle Civic Challenges
Adam Seth Levine, SNF Agora Professor of Health Policy and Management, Bloomberg School of Public Health at Johns Hopkins University
Exploring the Potential of AI for Government Procurement Processes
Dan Chenok, Executive Director, IBM Center for The Business of Government
A Tale of Two Generative AI Use Cases
Krista Canellakis, Program Director, U.S. Digital Response
Polina Dudnik, Google.org Fellow, U.S. Digital Response
Applying the Opportunity Solution Tree Framework in Government to Drive towards Better Outcomes
Stephanie Cain, Interim Lead for InnovateUS
Interactive Workshop: Producing Better AI Results through Prompt Engineering
Michael Baskin, Chief Innovation Officer, Montgomery County, Maryland
Human-Centered Design in Government: From Idea to Implementation
Judi Brown, Co-Founder & Managing Partner, CivicMakers
Brittany Henry, Design Strategist and Lead Facilitator, CivicMakers
Using Behavioral Insights to Design Effective Communications
Sheena Mirpuri, Principal Advisor, BIT Americas
Nick Baker, Advisor, BIT New York
Debiasing Decision Making in Government
Emily Cardon, Director, BIT US
Erin Britton, Senior Advisor and Head of Capacity Building, BIT Americas
Delivering Data Science Projects in Government
Joy Bonaguro, Former Chief Data Officer, State of California
Building Successful Public-Private Partnerships
Brenna Berman, Executive Vice President of Strategic Partnerships, Dense Air
Evaluating Effectiveness and Efficiency through Benefit-Cost, Cost-Effectiveness, and Risk Analyses
Deborah Stine, Founder and Chief Instructor, Science and Technology Policy Academy
Incorporating Design, Collective Imagination, and Future Speculation in Public Sector Work
Oskar Stokholm Østergaard, Design & Futures Lead, Danish Design Center
Emerging Technologies and The Future of Work
Chike Aguh, Former Chief Innovation Officer at the US Department of Labor & Senior Fellow at The Burnes Center for Social Change
Applying Trauma-Informed Design to Improve Government Services
Rachael Dietkus, Founder, Social Workers Who Design
The Art and Science of Civic Entrepreneurship
Shannon Arvizu, Public Service Fellow in Tech & Society Group, Georgetown University
How to Build and Operate a World–Class Government Innovation Lab
Grayson Bass, Founding Lab Manager, Smart Waterloo Region Innovation Lab
Using AI to Improve Government Services and Benefits Delivery
Dan Chenok, Executive Director, IBM Center for The Business of Government
AILGN: AI's Impact on Resident Engagement
Micah Gaudet , Deputy City Manager and Chief Public Safety Officer, City of Maricopa, AZ.
Intashan Chowdhury, Borough Administrator, Borough of Prospect Park in New Jersey
Questions and Answers: Using Research Knowledge to Support Policy and Practices
Peter Bragge, Director, Monash Sustainable Development Institute’s Evidence Review Service (ERS)
Cristián Mansilla, Senior Researcher, McMaster Health Forum
Artificial Intelligence in Local Government: Case Studies from Government Leaders and Innovators
Zoila Cassanova, Passaic County Surrogate Judge, State of New Jersey
Intashan Chowdhury, Borough Administrator, Borough of Prospect Park in New Jersey
Mastering dX: De-risking Digital Transformation by Focusing on the "Right Problem"
Seth Harris, Former Acting Secretary of Labor, Former Deputy Assistant to the President, Professor and Senior Fellow
Beth Simone Noveck, Founder of InnovateUS and AI Advisor, NJ Innovation Authority
Democratizing Data: Discovering Data Use and Value for Research and Policy
Harvard Data Science Initiative, Harvard Data Science Initiative
Using Behavioral Science to Revolutionize Policy-Making and Service Delivery
Leah Everist , Senior Advisor, Behavioral Insights Team
Anna Keleher, Senior Advisor, Behavioural Insights Team North America
Towards Deep Listening: Rethinking Public Engagement Through Generative AI
Eric Gordon, Professor of Civic Media at Emerson College and director of the Engagement Lab
Guidelines for Promoting Privacy in Facial Recognition Technology
Vance Ricks, Teaching Professor, Northeastern University
All Your AI Questions Answered!
Cory Ondrejka, Chief Technology Officer (CTO), SmartNews, previously VP of Product Management and Technical Advisor to the CEO at Google
Government and Higher Education: Partnering for AI Success
Neil Kleiman, Professor, Northeastern University & Faculty Director, InnovateUS
Creating a Culture of Digital Accessibility Through a Role-Based Approach
Mike Gifford, Senior Strategist, CivicActions
Industry Series: Using AI to Enhance Government Services and Operations
Doug Priest, Public Transportation Lead, Microsoft Worldwide Government
Knowledge Management Strategies: How to Learn from the Past and Invest in Your Future
Jay Liebowitz, Executive-in-Residence for Public Service at Columbia University’s Data Science Institute
Industry Series: Learning to Use Google’s AI-Powered Research and Writing Tools in Your Work
Steven Johnson, Editorial Director, Google Labs
Using Artificial Intelligence to De-Jargon Government Language
Abigail Fisher, Civic Design Expert, Colorado Digital Service
How to Apply Human-Centered Design to Government AI Projects
Elham Ali, Researcher at Beeck Center for Social Impact and Innovation, Georgetown University
Industry Series: Using AI for Intelligent Document Processing
Sergio Ortega, Business Development Lead AI/ML for State and Local Government, Amazon Web Services
Trends in AI and the Impact for the Public Sector
Cory Ondrejka, Chief Technology Officer (CTO), SmartNews, previously VP of Product Management and Technical Advisor to the CEO at Google
Industry Series: Learn to use OpenAI's GPT Tools in the Public Sector
Lane Dilg, Head of Strategic Partnerships, Global Affairs at OpenAI
Make Bureaucracy Work for You
Marina Nitze, New Practice Lab Fellow, New America
How to Use Generative AI in Government: Image Tools
Beth Simone Noveck, Founder of InnovateUS and AI Advisor, NJ Innovation Authority
Empowering Data Quality: A Metrics-Based Approach for Agency Excellence
Tyler Haire, Associate Data Engineer, Indiana Management Performance Hub
How to Use Generative AI in Government: Text Tools
Beth Simone Noveck, Founder of InnovateUS and AI Advisor, NJ Innovation Authority
What You Need to Know about Writing a Prompt for AI Tools
Brandon Brin, Sr. Technology Strategist, Microsoft
Redesigning Organizations: Moving Towards Collaborative Decision-Making
Christian Bason, Co-founder, Transition Collective and former Chief Executive, Danish Design Center
How to Be a Responsible AI Evangelist for Your State
Chris Rein, Chief Technology Officer for the State of New Jersey
How to Use Generative AI in Government: Image Tools
Beth Simone Noveck, Founder of InnovateUS and AI Advisor, NJ Innovation Authority
Human-Centered Design Series: Human-Centered Design in Government
Virginia Hamilton, Senior Fellow, The Burnes Center for Social Change
How to Use Generative AI in Government: Text Tools
Beth Simone Noveck, Founder of InnovateUS and AI Advisor, NJ Innovation Authority
Human-Centered Design Series: Putting the 5 Key Phases into Action
Virginia Hamilton, Senior Fellow, The Burnes Center for Social Change
Planning Workshop With States on Responsible AI Training (Invite Only)
Cristin Dorgelo, Former InnovateUS
Blake Valenta, Former InnovateUS Curriculum Developer
Bringing AI and Tech Talent into Government
Jennifer Anastasoff, Founder and Executive Director, Tech Talent Project
Cassandra Madison, Executive Director, Center for Civic Futures
Human-Centered Design Series: Introduction to Human-Centered Design for the Public Sector
Virginia Hamilton, Senior Fellow, The Burnes Center for Social Change
What Works? Using Tools to Find Solutions to Public Policy Problems
Tina Rosenberg, Co-Founder, Solutions Journalism Network
Data Series: Data Collaboration and Governance
Stefaan Verhulst, Co-Founder of The GovLab, Co-Founder and Principal Scientific Advisor of The DataTank
Responsible AI for Public Legal Professionals
Beth Simone Noveck, Founder of InnovateUS and AI Advisor, NJ Innovation Authority
How to Write a Generative AI Policy for Your Jurisdiction
Santiago Garces, Chief Information Officer, City of Boston
Data Series: The Science of Data Questions and Exploring Data Sources
Stefaan Verhulst, Co-Founder of The GovLab, Co-Founder and Principal Scientific Advisor of The DataTank
An Ethics Ecosystem for AI and Big Data: Why? What? How?
John Basl, Associate Director, Northeastern University Ethics Institute
Data Series: An Introduction to Data and Its Reuse
Stefaan Verhulst, Co-Founder of The GovLab, Co-Founder and Principal Scientific Advisor of The DataTank
Program Evaluation Series: Crafting Logic Models and Developing Indicators
Deborah Stine, Founder and Chief Instructor, Science and Technology Policy Academy
Program Evaluation Series: Navigating Stakeholder and Community Engagement in Program Evaluation
Deborah Stine, Founder and Chief Instructor, Science and Technology Policy Academy
An Introduction to AI for the Public Sector
Marci Harris, CEO and Co-Founder, POPVOX and Executive Director, POPVOX Foundation
Program Evaluation Series: Understanding Program Evaluation Essentials
Deborah Stine, Founder and Chief Instructor, Science and Technology Policy Academy
To Post or Not to Post: The Highs and Lows of Government Social Media
Pearl Gabel, EVP - Creative and Content, Moxie Strategies; former Digital Director for State of NJ; former Director of Video for NYC
Modernizing Unemployment Benefits: A Hands-On Workshop for States
Naman Agrawal, Director of Engineering, New Jersey Office of Innovation.
Jill Gutierrez, Senior Advisor, New Jersey Office of Unemployment Insurance Modernization
Recoding America: Why Government Is Failing in the Digital Age and How We Can Do Better
Jennifer Pahlka, Former U.S. Deputy Chief Technology Officer and Founder of Code for America
The Future of Work: Challenges and Opportunities for the Public Sector
Chike Aguh, Former Chief Innovation Officer at the US Department of Labor & Senior Fellow at The Burnes Center for Social Change
Assessing the Impact: Evaluation of Public Programs
Deborah Stine, Founder and Chief Instructor, Science and Technology Policy Academy
How to Write a Generative AI Policy for Your Jurisdiction
Santiago Garces, Chief Information Officer, City of Boston
Persuasive Memo Writing
Joshua Schoop, Director, Day One Project
AI in Government: Bring Your Questions, We've Got Answers!
Alexis Bonnell, Former Head of Innovation, USAID
What the Heck is ChatGPT? How Generative AI will Impact Government
Alexis Bonnell, Former Head of Innovation, USAID
Expanding Partnerships: Designing Missions for Impact
Christian Bason, Co-founder, Transition Collective and former Chief Executive, Danish Design Center
Making the Most of New Technologies While Avoiding the Risks and Pitfalls
Santiago Garces, Chief Information Officer, City of Boston
Using Behavioral Insights for the Public Sector
Leah Everist , Senior Advisor, Behavioral Insights Team
Using Rapid Evidence Review to Find Solutions in Government
Peter Bragge, Director, Monash Sustainable Development Institute’s Evidence Review Service (ERS)
Conducting Effective and Equitable Community Engagement
Sofía Bosch Gómez, Assistant Professor in the Department of Art + Design and Fellow at the Burnes Center for Social Change, Northeastern University
Thinking with Data: Leveraging Analytics to Better Define and Solve Problems
Richard Dunks, Founder, Datapolitan
Human-Centered Design for Public Servants
Virginia Hamilton, Senior Fellow, The Burnes Center for Social Change
Defining Your Problem
Beth Simone Noveck, Founder of InnovateUS and AI Advisor, NJ Innovation Authority
Results Framework: Getting Important Work Done
Steve Kadish, Former Chief of Staff, Governor Charlie Baker
Effective Measurement and Pilots
Carin Clary, Director of Homelessness and Housing, Government Performance Lab
Kate Lawyer, Assistant Director, Government Performance Lab
Creating a Performance Context with Outcomes, Foresight, Planning, and Risk Management
John Kamensky, Emeritus Fellow, IBM Center for the Business of Government
Hacking Bureaucracy
Marina Nitze, New Practice Lab Fellow, New America
Nick Sinai, Adjunct Lecturer in Public Policy, Harvard Kennedy School and Senior Fellow Belfer Center
Community Engagement - A Case Study and Conversation
Allen Lomax, Former Senior Analyst, U.S. Government Accountability Office
Gaining Influence and Getting Buy-In for Innovation
Gina Lucarelli, Team Leader, UNDP Accelerator Labs
Introduction to Agile Project Management
Sasha-Ann Thompson , Former Director of Project Management, 18F
Sheel Shah, Product Manager, 18F
Persuasive Memo Writing
Joshua Schoop, Director, Day One Project
Powerful Partnerships
Neil Kleiman, Professor, Northeastern University & Faculty Director, InnovateUS
Behavioral Insights
Michael Kaemingk, Principal Advisor, Local & State Government, BIT Americas
Behavioral Insights
Michael Kaemingk, Principal Advisor, Local & State Government, BIT Americas
Defining Problems with Data
Eric Reese, Former Director, GovEx Academy
Human Centered Design: Interviewing and Journey Mapping
Crystal Peñalosa, Digital Product Lead, New Jersey Office of Innovation
Innovation 101
Nick Scott, Former Director of Innovation Services, Canada School for Public Service's Digital Academy
How to Create and Cultivate a Culture of Innovation
Nigel Jacob, Emeritus Co-Founder, Boston Mayor's Office of New Urban Mechanics
Sustainable Neighborhoods Network
Innovation 101
Nick Scott, Former Director of Innovation Services, Canada School for Public Service's Digital Academy
Behavioral Insights
Lindsay Moore, Former Principal Advisor, BIT Americas
Problem Definition
Beth Simone Noveck, Founder of InnovateUS and AI Advisor, NJ Innovation Authority
Fast Field Scanning and Rapid Evidence Review
Peter Bragge, Director, Monash Sustainable Development Institute’s Evidence Review Service (ERS)
All You Wanted to Know About Artificial Intelligence and Were Afraid to Ask
Alexis Bonnell, Former Head of Innovation, USAID
Data in Government
Afua Bruce, Former Chief Program Officer, DataKind
Behavioral Insights
Data Experience Diagnostic: Results > Measures
Marc Hébert, UX/Service Design Manager, San Francisco Human Services Agency
Defining Problems with People: Human-Centered Design
Emilia Ndely-Ogundipe, White House Presidential Innovation Fellow
Group Facilitation and Conducting Workshops
Chaeny Emanavin , Former Innovation Director, Center for Data Insights and Innovation, California Health and Human Services
Data in Government
Afua Bruce, Former Chief Program Officer, DataKind
Killer Memos: Effective Memo Writing
Joshua Schoop, Director, Day One Project
Equitable Public Engagement with Technology
Alexis Bonnell, Former Head of Innovation, USAID
Beth Simone Noveck, Founder of InnovateUS and AI Advisor, NJ Innovation Authority
Human-Centered Design for Managers
Beth Simone Noveck, Founder of InnovateUS and AI Advisor, NJ Innovation Authority
Chaeny Emanavin , Former Innovation Director, Center for Data Insights and Innovation, California Health and Human Services
What now? How the role of Public Servant Leader is Evolving Post Covid and the Digital Revolution
Alexis Bonnell, Former Head of Innovation, USAID
Killer Memos: Effective Memo Writing
Joshua Schoop, Director, Day One Project
Equitable Public Engagement with Technology
Beth Simone Noveck, Founder of InnovateUS and AI Advisor, NJ Innovation Authority
Problem Definition
Beth Simone Noveck, Founder of InnovateUS and AI Advisor, NJ Innovation Authority
Killer Memos: Effective Memo Writing
Joshua Schoop, Director, Day One Project
Building AI-Ready Open Data
Leveraging Open Data to Build AI Tools
Leveraging AI to Use Open Data: A City of Boston Case
Santiago Garces, Chief Information Officer, City of Boston
Responsible AI for Public Sector Legal Practice
Designing AI Projects in Government Legal Offices
Creating Acceptable Use Policies for AI
Making Sense of AI for Public Transportation: A Practical Introduction for Transit Teams
Strengthening Safety: How Transit Professionals Use AI-Enhanced Monitoring and Prevention
Enhancing Operations: Using AI-Assisted Forecasting and Optimization to Support Better Decisions
Planning Better Mobility: Using AI Insights to Support Equitable, Long-Term Transit Decisions
Designing Rider Experience: Human-Led Service Improved Through AI-Supported Tools
Designing with People: Foundations of Human-Centered Design in the Public Sector
From Insight to Action: Prototyping and Testing Public Solutions
Designing with New Tools: Using AI to Support Human-Centered Service Design
Drafting and Reviewing RFPs: Using AI to Improve Clarity and Consistency
Analyzing Bids and Promoting Fairness in Evaluation
Monitoring Contracts: Using AI to Strengthen Oversight and Accountability
Evaluating Accessibility at Scale: Using AI-Assisted Tools Responsibly
From Findings to Fixes: Improving Accessibility in Public Digital Services
Sustaining Accessibility: Governance, Accountability, and Continuous Improvement
Where the Energy Goes: Understanding AI’s Power and Infrastructure Demands
Governing for Efficiency: Policy Tools to Reduce AI’s Energy Footprint
AI for Energy and Climate Goals: Opportunities, Tradeoffs, and Safeguards
Ten Things to Know About Data Centers
Deborah Stine, Founder and Chief Instructor, Science and Technology Policy Academy
Seeing the Unseen: Identifying and Mitigating Bias in Government AI
Beyond Displacement: Building an AI-Ready Workforce
The Environmental Challenges and Opportunities of AI
Equity, Access, and Public Trust: Designing Inclusive AI Literacy Policies
From Pilots to Systems: Scaling AI for Literacy Through Policy and Funding
Evidence, Data, and Accountability: Evaluating AI-Supported Educational Interventions
Governing AI for Education: Policy Choices That Shape Outcomes
Preparing Public Data: AI-Assisted Cleaning and Organization
Analyzing Public Data: Using AI to Explore Patterns and Support Decisions
Telling the Story: AI-Assisted Data Visualization for Public Audiences
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